Request Archetype Services Field Service

Archetype Services field service is scheduled on a first come, first served basis. Three to four weeks notice is advised for booking services. For requests made within two weeks of service date, additional charges may apply.

Encelium Wireless

Project Information:

Requestor Information:

Onsite Information:


Please note any special security measures (surrender of IDs, security clearances, escorts, training classes,etc...) required to access the site and/or Lighting Control Equipment:
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Please note any PPE required to enter the site:
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All equipment shown on the Bill of Materials in your submittal has been received and installed?
All devices and loads are connected and powered?
Arrangements will be made for representatives of the end user to be on site for orientation and training of the system (if required). There are no allowances made for return training visits unless specified in the Bill of Materials?
There is no more than 1 wired device tethered to a wireless controller?
All wireless managers have a solid blue light?
The wireless test tool has been used to ensure all lights properly toggle 3 times and dims down?
All device serial numbers (stickers or manually written) have been recorded?
Has IT network coordination happened? Please provide the paper provided with the SSU, containing the MAC address and other necessary IT information.
If you answered no to any of the above questions please explain below:
Additional Charges:  
IF EXTRA TRIPS OR EXTRA TIME IS REQUIRED TO COMPLETE THE SYSTEM STARTUP DUE TO LACK OF PREPARATION OR INSTALLATION PROBLEMS, ADDITIONAL CHARGES TO THE CONTRACTOR MAY RESULT. THIS EXTRA WORK WILL REQUIRE A PURCHASE ORDER.  

Cancellation:  
In the event you cancel your confirmed date without reasonable notice, you may be charged to reschedule.

1. Less than 3 business days - $500.00
2. 4-7 business days - $250.00  Request  

By selecting Agree below and and pressing "Submit" the startup visit for the above-named project is hereby requested. The preparations listed above are, or will be, completed prior to the date of the startup visit. It is understood that additional trips or excess time required to complete the startup visit due to lack of preparation on the part of the installer may result in additional charges to the installer.
Thank you! Your submission has been received!
A member of our team will be reaching out within the next business day to confirm.
If you have any questions please email us at: fieldservice@archetypeservices.com
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